Last updated 28 July 2026
These terms form an agreement between Footer365 ("we", "us") and the organisation that subscribes to the service ("you", "Customer"). By signing up for, or using, the service you agree to these terms. If you are agreeing on behalf of an organisation, you confirm you have authority to bind it.
"Service" means the Footer365 email signature and marketing platform. "Subscription" means your plan, billing cycle and seat count. "Seat" means a mailbox that receives a Footer365 signature. "Customer Data" means the data you or your users provide or that we process on your behalf.
We offer a 14-day free trial that does not require a payment card. At the end of the trial, the service continues on a paid subscription if a payment method has been added; otherwise signature injection may pause until billing is set up. We will notify your accounts contact before the trial ends.
You choose a plan tier, a billing cycle (monthly or annual) and a seat count of at least five. You may change tier or seats; changes take effect from the next billing period, and annual terms retain their locked rate. Fees are charged in advance of each period.
Fees are as published on our pricing page or as otherwise agreed, exclusive of VAT and other taxes which you are responsible for. We collect payment by card, direct debit, or invoice (Net-30 and purchase orders supported from 100 seats). Late or failed payments may result in suspension after notice. Card details are handled by our payment provider; we store only a token and the card's expiry.
Your use of the service must comply with our acceptable use policy. We may suspend use that breaches it or that threatens the security or integrity of the service.
You are responsible for maintaining your Microsoft 365 tenant, granting and revoking the consent that allows the service to operate, the accuracy of the directory data used in signatures, and the content of any signatures and campaigns you configure, including that they are lawful and not misleading.
Each party will comply with applicable data protection law. Where we process personal data on your behalf, we do so as your processor under our data processing terms, which form part of this agreement.
We retain all rights in the service. You retain all rights in your Customer Data and your brand assets, and grant us the limited licence needed to operate the service for you. Feedback you provide may be used to improve the service.
We will provide the service with reasonable skill and care. Except as expressly stated, the service is provided "as is" and we disclaim all other warranties to the extent permitted by law. We do not warrant that the service will be uninterrupted or error-free.
Nothing limits liability that cannot be limited by law. Subject to that, neither party is liable for indirect or consequential loss, and each party's total liability in any 12-month period is limited to the fees paid by you for the service in that period. These limits apply to the maximum extent permitted by law.
The agreement runs for your subscription term and renews for successive periods unless cancelled. Either party may terminate for material breach not remedied within 30 days of notice. On termination we re-enable native Microsoft signature handling, stop processing and delete Customer Data in line with our privacy policy and data processing terms.
We may update these terms from time to time. Material changes take effect on notice to you, for example through the service or on this page.
This agreement is governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, without affecting any mandatory consumer rights you may have.