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Cookie policy

Last updated 26 October 2026

1. What cookies are2. Types we use3. Cookies in use4. Managing cookies5. Contact

1. What cookies are

Cookies are small text files stored on your device when you visit a website. They are widely used to make sites work, to remember preferences, and to understand how a site is used. We also use similar technologies such as local storage and session storage, and this policy covers them in the same way.

2. Types we use

  • Strictly necessary - required for the site and service you asked for to work: signing in, keeping a form or a sign-in safe from forgery, carrying a message across the page change that follows a form you sent, and finishing setting up Footer365. They cannot be switched off.
  • Your choices - remember a choice you made, such as your light or dark theme, a folder you picked in a list, or a notice you closed, so that it stays as you left it.
  • Preferences we detect - remember your time zone, which your browser tells us, so that the portals show times, and read the dates and times you type, as they are where you are. You can object to this, as section 4 explains.
  • Set only if you agree - the referral cookie described below, set only if you say yes when you arrive through a referral link.

We do not use advertising cookies, and we do not use analytics or tracking cookies. We ask for your consent before setting anything that needs it, and set nothing else that needs it.

3. Cookies in use

On our website

Cookie or itemTypePurposeHow long
f365-theme (local storage)Your choicesRemembers whether you chose the light or dark themeUntil you clear it
Anti-forgeryStrictly necessaryProtects the contact form, and the buttons that ask whether to remember or forget a referral offer, against cross-site request forgeryUntil you close the browser
f365_refSet only if you agreeSet only if you arrive through a customer's "Refer a company" link and say yes when our website asks whether to remember the offer, so that the offer the link brings still applies if you come back to start your trial later. Holds the link's code and nothing about you60 days, or as long as the referral scheme's terms say

Our network security provider, Cloudflare, may also set cookies of its own that are strictly necessary to tell people from automated traffic, including when its Turnstile check confirms that a person is sending our contact form or subscribing to updates on our status page. See Cloudflare's cookie policy for them.

In the customer, reseller and admin portals and the setup wizard

Cookie or itemTypePurposeHow long
Sign-in (one for each Footer365 application)Strictly necessaryKeeps you signed in and secures each request. While Microsoft signs you in, short-lived cookies also check that the answer coming back is for this browserUntil you sign out or the sign-in ends; those used while signing in, a few minutes
footer365-signin-nonceStrictly necessaryChecks that a sign-in returning to a portal is the one this browser started, so that nobody else's sign-in can be completed in your browser15 minutes
Consent and connection checksStrictly necessaryChecks that an answer returning from Microsoft or from a service you are connecting, such as your CRM, is the one this browser startedUp to 15 minutes, and used once
footer365-onboardingStrictly necessaryLets the setup wizard follow the setup that has just been authorised in this browser while Microsoft finishes it15 minutes
footer365-wizard-originStrictly necessaryRemembers which portal the setup wizard was opened from, so it can take you back there1 hour
Anti-forgeryStrictly necessaryProtects forms against cross-site request forgeryUntil you close the browser
Temporary data (.AspNetCore.Mvc.CookieTempDataProvider)Strictly necessaryCarries a one-time message, such as "Your changes were saved", across the page change that follows a form you sent, and is cleared once the message is shownUntil you close the browser
Unsaved changes in the signature editor (local storage, or session storage for a new campaign)Strictly necessaryKeeps changes you have not saved yet, so that they are not lost if the page reloads or you have to sign in again. Holds the design you are working on, under a name that includes your email addressUntil the changes are saved or you discard them; for a new campaign, until you close the tab
Search box (session storage)Strictly necessaryPuts you back in the search box you were typing in when the list reloads with your resultsUntil the next page opens
footer365-theme (local storage)Your choicesRemembers whether you chose the light or dark theme on the sign-up and setup screens. In the portals the choice is saved with your account insteadUntil you clear it
f365-folder-...Your choicesRemembers the folder you picked in a list of templates, rules, campaigns or disclaimers180 days
f365navcol (local storage)Your choicesRemembers whether you folded the menuUntil you clear it
se-palette-compact (local storage)Your choicesRemembers how you set out the signature editor's paletteUntil you clear it
Notices you closed (session storage)Your choicesStops a notice you closed coming back while you are signed inUntil you close the tab
footer365-tzPreferences we detectRemembers your time zone, as your browser reports it, so that the portal shows times, reads the dates and times you type, such as a date filter or a campaign's start, and sends the report emails you set up in your own time. Holds the zone's name and nothing about you1 year, renewed each visit

The admin portal, which only Footer365's own staff use, keeps a few more choices of its own in the same way, such as whether the template library's editor shows sample values.

In the Outlook add-in

Cookie or itemTypePurposeHow long
Microsoft sign-in (local storage)Strictly necessaryMicrosoft's sign-in library keeps the add-in signed in with your Microsoft 365 accountUntil it expires or you sign out of Outlook

On our click tracking service

Cookie or itemTypePurposeHow long
footer365-survey-afStrictly necessaryProtects a survey answer form, or the form to stop an organisation's banners, against cross-site request forgery, where an email you received leads to oneUntil you close the browser

The click tracking service sets no cookie when you follow a tracked link, when a campaign image loads, or when you open a contact card.

4. Managing cookies

You can block or delete cookies in your browser settings at any time. Strictly necessary cookies are needed for the service to work, so blocking those will stop you signing in and using the portal.

To object to us remembering your time zone, block the footer365-tz cookie for the portal in your browser. Your browser still shows the times on a page in your own time, working them out itself, but the dates and times you type, such as a date filter or a campaign's start, and the report emails you set up while it is blocked, then follow UTC. Nothing else changes.

You can withdraw your agreement to the referral cookie at any time by deleting it in your browser, or with the "Forget this offer" button our website shows in its foot while it is set.

5. Contact

Questions about cookies? Email [email protected] or see our privacy policy.

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